Privacy Policy

We recognize that by choosing to buy from us, you’ve placed a great deal of trust in us and we understand that you want the personal information you give us to be kept private as well as secure. Helpful Clothing Company. respects your privacy and would like to reassure you how we will and, more importantly, will not use the personal information you give us. Our purpose in collecting information from you is to help us provide you with better service.

We will not wilfully disclose any individually identifiable information about you to any third party without first receiving your permission, as explained in this privacy policy. Furthermore, we do not specifically target children under the age of 16, nor do we knowingly collect, without parental consent, individually identifiable information from such children. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

What information do we collect?

Our registration process requires that you provide us with certain personal information (such as your name, address, telephone and email etc.) in connection with various services offered on our site. We do not collect any further personal information frim you except when an individual specifically and knowingly provides such information. Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information.

How will we use information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. In processing your order, we send your details to our suppliers and couriers in order that they may deliver ordered goods directly to you as quickly as possible.

In the instances where a registered account owner requests Helpful Clothing Company. to deliver to a third party, and/or requests Helpful Clothing Company to process a payment and produce a receipt for the same or a fourth party then we will review that request in the context of the legitimate interest in the transaction to ensure that holding that information is necessary for the requested fulfilment of the order. The appropriate details will be sent to our suppliers and couriers in order that the ordered goods may be delivered as quickly as possible to the correct destination.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to be added to our mailing list you may always opt out at any time by clicking the link in the email, or you can contact us here. The Helpful Clothing Company will not share your information for marketing purposes with any other companies.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email us at sales@helpfulclothing.co.uk.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You are legally entitled to request details of the personal information which we hold about you, under the UK’s Data Protection Act 1998.

We treat your information fairly and with full compliance to the Data Protection Act 1988 and General Data Protection Regulation (GDPR)

How we protect your information

Our website uses up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software.

Links to other sites

Helpful Clothing Company. contains links to other sites. These sites may send their own cookies to users, collect data, or solicit personal information. Since we do not control these sites we are not responsible or liable for the privacy practices or content of such sites. When you link to other websites you should read their own privacy policies.

Cookies

Like most web sites Helpful Clothing Company. uses cookies. Cookies are data files stored on your computer that identify you as a unique user of our website, this means that your preferences are retained while you are using our website and, once you are logged in to the website, you can return without logging in again provided you haven’t closed your browser.

Your continued use of this website signifies your consent to the use of cookies as described above and unless you adjust your browser to decline them, cookies will be placed as necessary. It is therefore important that you check your browser settings and adjust them accordingly. If you do not agree to the use of cookies you should modify your browser settings to decline them. Most browser settings automatically accept cookies and can be set to refuse cookies or to notify you before a cookie is accepted.

If you choose not to have cookies enabled, then you can still browse the website but your ability to purchase products will be restricted. We do not use cookies to store any personal information but do use them to improve your experience with us and make your time with us run more smoothly.

Click “Help” in the toolbar of most browsers for instructions on how to manage cookies or review the cookie management guide produced by the Interactive Advertising Bureau – www.allaboutcookies.org.

Consent and changes to this privacy statement

By using our site, you consent to the collection and use of your information as we have outlined in this privacy statement and to our terms and conditions of service. Helpful Clothing Company. may decide to change this privacy statement from time to time. When we do, we will post the changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10th December 2018.